Arnold,

in our current version of the product administrators don't have the access to users' messages including SMS. It means that it is impossible to get information about another user messages neither through regular REST call nor via subscription.

There is an enhancement request to implement permission-based access to other user messages but unfortunately I can't provide any estimates now when it will be approved and released.

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Is there any movement on this enhancement request? I currently have a need to archive all SMS in a CRM. It looks like in order to do this I need to iterate over each extension authorizing each request with the user's password. That would mean I need to store the passwords and hope I get notified if someone changes theirs

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