Question

Can we enable call recordings to record in Stereo instead of Mono?

7 months ago
August 29, 2024
1 reply
53 views

cfoster1222
New Member

Currently our calls are recorded in Mono and we where wondering if they could be done in stereo instead.

PhongVu
Community Manager
2344 replies
7 months ago
August 29, 2024

Unfortunately, currently we only support mono call recordings. There is a plan to support multi-channel call recordings but I don’t have any ETA about its availability. Meanwhile, you can post your request on the Ideas Portal.

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