Question

Can we enable call recordings to record in Stereo instead of Mono?

7 months ago
August 29, 2024
1 reply
53 views

cfoster1222
New Member

Currently our calls are recorded in Mono and we where wondering if they could be done in stereo instead.

PhongVu
Community Manager
2344 replies
7 months ago
August 29, 2024

Unfortunately, currently we only support mono call recordings. There is a plan to support multi-channel call recordings but I don’t have any ETA about its availability. Meanwhile, you can post your request on the Ideas Portal.

Reply

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

Cookie settings

We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.

Basic
Functional

Normal
Functional + analytics

Complete
Functional + analytics + social media + embedded videos + marketing

Reply

Most helpful members this week

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded

Cookie policy

Cookie settings