Enabling custom fields for your account, error: BIL-103

One of RingCentral's most popular features is custom fields. However, this feature is often not enabled by default.

If you are receiving the following error:

{

  "errorCode": "BIL-103",

  "message": "Feature [CustomFields] is not available for current account",

  "errors": [

    { "errorCode": "BIL-103",

      "message": "Feature [CustomFields] is not available for current account"

    }

  ],

  "feature": "CustomFields"

}

Then the custom field feature needs to be enabled for your account, which can be done free of charge by our support team:

• Request custom fields in production