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Graduation Requirements having issues?

  • October 24, 2020
  • 12 replies
  • 708 views

  • 5+ API calls per each used endpoint (20+ in total) - I have a single endpoint and over the last 30 days I have 63 successful calls
  • Exercise all requested permissions - We only have SMS permission and I've sent a bunch of them to my phone and I have received them


I am curious as to why these tasks are not checked off my list and why I am not yet allowed to submit for graduation. Is there some undocumented thing I have to do to tick those two off?

Best answer by Anonymous

Hi @Lucas Nodine , I have reviewed your app and it looks okay to me. It looks like it was talking time to reflect the number of API on devportal , so didnt give you an option to apply to production. I have moved the app manually to production.

12 replies

PhongVu
Community Manager
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  • Community Manager
  • October 26, 2020

Are you still unable to submit your app for production? If so, what is the app client id?


  • Participating Frequently
  • October 26, 2020

Hi Phong Vu

I'm on a same boat as Lucas 99.99% on all my endpoints except for one endpoint i'm unable to hit and can't seem to find it in that API reference. it's called account/directory/contacts

if you can help me - my client id is Day8zhqnSaenpEcJE4aJ1w

and my case number is 11645290

thanks


  • Author
  • New Participant
  • October 27, 2020

Same issues persist. Client ID is Du5u5go8S7WKsTdx2mm-Pg


PhongVu
Community Manager
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  • Community Manager
  • October 27, 2020

Hi Lucas,

Your app is a bit tricky as I saw you have called the /sms API several times successfully. But the "Apply for Production" button is still disabled. I cannot by pass the graduation process to graduate the app for you because of the SMS permission though. Can you call the /sms API more than 5 times again so I can check by tomorrow if the button remains disabled. Then I will ask the app review team to help you with.


  • Author
  • New Participant
  • October 27, 2020

Morning @Phong Vu

Perhaps I am using the wrong terms, but I am making use of the .net library (RingCentral.net) published on github and we are successfully sending messages via SMS. It uses the /account/extension/sms, are you saying that is different than the SMS permission? All we need to do at this point it be able to send SMS out, if I should use a different permission then please do let me know.


  • Author
  • New Participant
  • October 27, 2020

The RingCentral.Net library gives the following information on the Sms.Post() method.


/// <summary>

/// Operation: Send SMS

/// HTTP Method: POST

/// Endpoint: /restapi/v1.0/account/{accountId}/extension/{extensionId}/sms

/// Rate Limit Group: Medium

/// App Permission: SMS

/// User Permission: OutboundSMS

/// </summary>


  • Answer
  • October 27, 2020

Hi @Lucas Nodine , I have reviewed your app and it looks okay to me. It looks like it was talking time to reflect the number of API on devportal , so didnt give you an option to apply to production. I have moved the app manually to production.


  • Author
  • New Participant
  • October 28, 2020

@vyshakhBabji thanks for helping. @Phong Vu thanks for helping.


  • New Participant
  • October 29, 2020

i have same issue with graduation. Graduation Requirements are not updating for ~5 hours already :(

ClientId: zKpznzW4QdGh6e9OEo2oyg


  • New Participant
  • December 13, 2021

Good day. Is you can review my app to? Just all i need is reading Company Call Log Records by using GET RESTAPI call. Client ID is "YrmpKm-JRBaFBx4U3JokkA". Of course, thanks in advance.


  • December 13, 2021

@Mihai Lungu The app zKpznzW4QdGh6e9OEo2oyg is being moved to production


  • December 13, 2021

@Lucas Nodine your app is in production as well.