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I've uploaded a csv file that is almost identical to what is provided in the help menu in the high-volume sms app, and it keeps saying "invalid csv". What gives?

Please see below if following reference helps:

https://support.ringcentral.com/article/10760-Fix-Errors-when-Importing-your-Personal-Contacts-List.html


Thanks @Anirban

As it turns out the High Volume SMS CSV upload for a campaign message send expects a DOS formatted CSV. AKA "
" or carriage returns only. This can be seen in the JS of the app at time of writing:
screen-shot-2021-09-15-at-33718-pm.pngSo essentially CSV imports are broken on any system except windows.

Unless you run the `unix2dos` command on your CSV prior to import. Which is what worked for me.

So it's bug that should be fixed.


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