You can create a single PUBLIC app for all the customers.
Private apps will be available for the users belonging to your RingCentral account only. Public apps will be available for users from other RingCentral accounts as well.
what i have to do if i want to assign separate fax number for each customer ?
Your last question is not a SDK/API question. I am unable to answer it because I have no experience. Could you please turn to the customer care center? https://support.ringcentral.com/
Hi Hardik,
It depends on "client" type. A) a client who uses your services and also has a RingCentral account. Or 
a client who uses your services and DO NOT have a RingCentral account.
A) You must make your app a "public" type app and let your client login with their own credentials (RC account's username and password). In this case, your client uses their own extension phone number as their fax number.
You can make your app a "private" app type, and under your RingCentral account, add as many users as you need for your clients (think your client is your employee). For each client, you will give the username (extension phone number) and password so they can login and use your fax service.
Edited mistakes!
+ Paco
Hi Paco,
in case of
- when fax is received, would it show user phone number or always show main account phone number as sender fax number
Ketan
Hello,
I want to implement Ringout call functionality in my website using PHP SDK. I just followed the PHP SDK :
https://github.com/ringcentral/ringcentral-php
Oauth Demo ( for getting accessTokens ) : https://github.com/ringcentral/ringcentral-demos-oauth/tree/master/php
RingCentral Desktop for Mac ?Windows :
https://www.ringcentral.com/office/features/desktop-apps/overview.htmlI got the access token using SDK. However, when I tried to set the data using following code, I got error on client.php. I am stuck in the issue.
$platform->auth()->setData($platform->auth()->data());
Here is the error log:
[23-Nov-2017 17:46:05 Asia/Kolkata] PHP Fatal error: Uncaught exception 'Exception' with message 'Response has unsuccessful status' in /../../public_html/rccall/vendor/ringcentral/ringcentral-php/src/Http/Client.php:43
Stack trace:
#0 /../../public_html/rccall/vendor/ringcentral/ringcentral-php/src/Platform/Platform.php(276): RingCentralSDKHttpClient->send(Object(GuzzleHttpPsr7Request))
#1 /../../public_html/rccall/vendor/ringcentral/ringcentral-php/src/Platform/Platform.php(291): RingCentralSDKPlatformPlatform->sendRequest(Object(GuzzleHttpPsr7Request), Array)
#2 /../../public_html/rccall/index.php(110):
RingCentralSDKPlatformPlatform->get('/account/~/exte...')#3 {main}
Next exception 'RingCentralSDKHttpApiException' with message '
Method Not Allowed' in /../../public_html/rccall/vendor/ringcentral/ringcentral-php/src/Http/Client.php:54
Stack trace:
#0 /../../public_html/rccall/vendor/ringcentral/ringcentral-php/src/Platform/Platform.php(276): RingCentralSDKHttpClient->send(Object(GuzzleHttpP in /../../public_html/rccall/vendor/ringcentral/ringcentral-php/src/Http/Client.php on line 54
Kindly help me out the issue and assist me how can I use RC to make call using Ringout.
Thanks in advance,
Sushil
Hi Sushil,
- If you are getting the accessTokens using the OAuth Demo, then need not explicitly set the auth data. The demo application is doing this based on the accessTokens you store in the $_SESSION variable:
$platform->auth()->setData((array)json_decode($_SESSION['sessionAccessToken']));
you can see this in the demo application. Click
here . Once the accessTokens are set you can use the $platform object to make the ringout API call as below :
$apiResponse = $platform->post('/account/~/extension/~/ringout', array( 'from' => array('phoneNumber' => 'enter the from PhoneNumber'), 'to' => array('phoneNumber' => 'enter the to phoneNumber');
$json = $apiResponse response->json();- However, from the error logs, you have provided (see highlighted) it looks like you are making a GET request to the RingOut endpoint.
Could you please provide the complete API request?
