Hubspot Extension - Record Save Countdown

Hey All, I have the RingCentral for Hubspot extension and when a call comes in it is automatically saved in Hubspot but it has a 15 second count down and if you don't have the record updated in 15 seconds it autosaves a standard record, meaning we have to go into the hubspot record and update it from there. Is there a way we can change the timer to allow more time to update the record before it autosaves in HubSpot.

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Sorry for the delayed response. I think you are using the old extension provided by the community. I recommend you to check out and try this official integration.

Hey, I hope you are well. I have been having issues when I make a call from HubSpot; the call is not uploaded into the contact record. Do you know why this might be happening?

Ideally, for user issue, please submit a customer support ticket via this channel

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