We are looking to customize an IVR and then, based on options selected, having RingCentral make a Web API call to an API we build and host that will return data to be voiced back to the caller. This is similar to a banking IVR system to retrieve a balance. I am not seeing anything like this in the developer guide. Is this something that is possible?
Q4 of 2019 calling...
Would also like to learn if this is an option, exactly as the original question described.
We host our own API software solution and would like to tap into that REST API from Ring central to provide "Amount Due", Balance, "Due Date" on a payment for the IVR Experience.
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I am also trying to accomplish this with a WWW node, but there doesn't
seem to be a way to get the results. We are using RC engage voice
interface trying to get the IVR designer WWW node results from calling a
webservice (REST) API
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