Question

Is it possible to identify (from Telephony Session Notifications) if a call went to voicemail (vs getting picked up by a person)

4 years ago
August 13, 2020
1 reply
321 views

Kevin2175984015
New Participant

I'm already receiving Telephony Session information. Given that data, is it possible to extrapolate if an outgoing call was picked up by a person vs if that call connected to voicemail?

PhongVu
Community Manager
2328 replies
4 years ago
August 13, 2020

No, unfortunately not for outbound calls because we get the same connected signal for both cases.

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