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Question

Is there a way to prefill the phone number when creating a new lead during a call pop with the Salesforce Lightning integration?

  • 7 November 2018
  • 0 replies
  • 218 views

When a new lead is created with a call pop in the lightning integration, the phone number field is blank as is the caller name. In order to be useful, I need at least the phone number to populate in the new lead. Otherwise, agents have to copy and paste the phone number before saving the lead.

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