image (5).pngimage (4).pngimage (1).png Hello Team, when I login to ring central i'm not able to save an emergency address. Details below for your reference. kindly do the needful. Phone number:- 13234573040 APP ID:- jyl2lKSJQ4af6WhkXol70w internal server error coming. Attaching screenshot for reference. Kindly do the needful
What were you trying to do? The screenshots do not tell me how you change the emergency address, using the RC app or using the admin portal? And you also posted the app client id, how is that related to the problem?
Hi, I have the same issue, I tried to place an outbound call and was prompted to update the emergency address, when I clicked Confirm I got this screenshot
Can you try this workaround solution.
1. Login the sandbox account service web
2. Select the user (the one you login the RC 'devtest' app)
3. Select the Phones & Numbers and select the 'Phones' tab
4. Click the 'Add Phone' button and at the second step 'Select devices', choose 'Other phones' select the 'Existing phone'
5. Move on to select phone number then at step 4, provide the emergency address
6. Complete other steps then save and go back to the RC 'devtest' app to make a call.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
