outlook plugin not installed on MacOS

Account Type: US

After updating to MacOS Mojave (v10.14.2) a previous installation of the RingCentral Plugin for Outlook is no longer available. I've tried reinstalling and even after a restart of Outlook (and my laptop) the plugin is not available. The version of Outlook I have is 16.16.5.

Is there a resolution for this?

Thanks,

John

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Hi John,
Apologize on the issue which is a limitation of Mac OS 10.14, however, we just released a beta solution to fix that:

You can click "Store" at the top menu bar on your Outlook client, then:
Go to "My add-ins" on the left menu
Scroll a bit to "Custom add-ins": "+Add a custom add-in", pick by URI, here is the URI you need: http://dn.ringcentral.com/data/web/download/RCMeetings/1210/RCMeetingsOutlookAddinSetup.xml

After that, you can see a plugged button when you are scheduling a meeting "Add RingCentral Meeting"

Thanks
Mike from product team

Thanks! That worked. The installation notes don't say that so I was confused why it didn't show up. I'm sharing the instructions on my work slack channel.

The old version of the plugin has been updated and will now work in Mojave.

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