Users are not able to sign into RingCentral through the Salesforce app upon selecting "Sing In", is there a current issue with this integration?
© 1999-2024 RingCentral, Inc. All rights reserved.
Privacy Notice
Page 1 / 1
Hi Tyrone,
Are they receiving an error message? Do you have a screen shot you can share?
Are they receiving an error message? Do you have a screen shot you can share?
There wasn't an error message just when the user selects sign in, the button is clickable but it doesn't seem to be functioning because it doesn't change to another screen it remains at sign in. 
Hello Tyrone,
Can you please check if the problem is resolved for you ?
Can you please check if the problem is resolved for you ?
I'm having this behavior as of today. I've downloaded the app on a sandbox account, I'm not sure where to look next seeing as I should have the very latest version of the app.
Is there any place I can look in settings to try and solve this? Thanks!
Is there any place I can look in settings to try and solve this? Thanks!
I currently have this issue with 2 of my users. I am on the latest version 6.3.0. The users are trying to login the dialer in SF and it is just spinning, there is no error message.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.