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Question

RingCentral Hubspot logging phone calls

  • December 12, 2019
  • 1 reply
  • 141 views

We are an energy company start up in Aus. and we are using RC in Hubspot. most things seem to be fine. but we are having troubles with inconsistency for recognizing numbers of existing customer contacts and thus the recordings logging to the correct profiles. has anyone else ever come across this?

i have tried support for bot platforms and they just keep pointing at eachother saying its the others systems. i dont have a lot of other places to turn.

Cheers in advance.

1 reply

Forum|alt.badge.img
  • Community Manager
  • 408 replies
  • July 30, 2020
Hey Indigo, 

I would recommend posting this on our Developer Community as well! Check it out: https://forums.developers.ringcentral.com/index.html

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