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Question

RingCentral integration with Salesforce Lightning

  • May 17, 2016
  • 8 replies
  • 1623 views

Feature Request - RingCentral integration with Salesforce Lightning


When will this be available? Is there a timeframe?



8 replies

There is not a timeline for an integration with Salesforce Lightning at this time.

This is high on my list of wants. 
Any update on timeline?

  • New Participant
  • September 29, 2016
Any updates on this? We are going live with lightning soon as I imagine many Salesforce customers will be and without this we will be forced to switch to something else. 

  • New Participant
  • March 9, 2017
Is there still no time table for this?  Our users user both RingCentral and SalesForce extensively and we would really like to be able to use the Lighting UI and its beneftis.

Thanks

  • Participating Frequently
  • October 9, 2017
Hey, Erik. 

I'm using Tenfold to integrate RingCentral and our CRM, but I saw that it works with Salesforce Lightning UI + RingCentral, as well. Here's a snippet for your reference:





  • Participating Frequently
  • October 9, 2017
Hello Paul, Erik
 
RingCentral's official Salesforce App is now available in AppExchange.  It supports both Lightning and Classic in one single package

https://appexchange.salesforce.com/listingDetail?listingId=a0N3A00000EORsjUAH 

  • Participating Frequently
  • October 16, 2017
Thanks for the update, Jitender Kumar! Already finished watching the demo, will check out the reviews by the end of the week, it's been pretty busy.

  • New Participant
  • March 1, 2018
Support is telling me it doesn't work for Lightning and to use classic. No information when and if it will get fixed. Any more information from the past four months? All feedback pro and con welcome.