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No response was provided to the business critical case and we have been chasing the account manager for a few weeks with no response.

We can't make calls, receive calls, or load the extension properly due to the issues we're facing.

Name
Danyal Khamisi
Account Name
Carer Solutions
Preferred Contact Method
Email Only
Case Number
18413306
Created
9:21 PM PDT, 05/04/2023
Status
New

Thanks for reaching out @Danyal Khamisi - I'm going to dig into this further.
Not sure if the account manager is the best person to help troubleshoot this. I'm going to look at your account and may create a case to help get this to the right team. Hang tough as I do so.

Edit - Looks like your account manager has been in touch.
If you aren't getting what you need, please reach out to us via Community.Support@RingCentral.com

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