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Question

Sending Fax Limitation

  • November 12, 2015
  • 1 reply
  • 1224 views

Is there a limitation on how many recipient can add in a single request and how many sent request a day?

The older FaxOut API: https://service.ringcentral.com/faxoutapi/ has a limit of 49 recipients. Once you hit 50 you'll need to use the FaxResource per this documentation: http://success.ringcentral.com/articles/en_US/RC_Knowledge_Article/6643

OR

The newer Connect Platform API's Message resource for Fax: https://developers.ringcentral.com/api-docs/latest/index.html#!#FaxMessages.html has the same limitations for recipient quantity, but expanded functionality beyond these limits.

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