Skip to main content
Question

Service status portal notifications

  • November 11, 2021
  • 2 replies
  • 529 views

Is there currently any option to tailor service outage notifications? We would like to be able to modify the frequency or specify which type of outage triggers notifications instead of getting them hourly for every single service outage that may not affect our account.

2 replies

Mary-Community_Moderator
Community Manager
Forum|alt.badge.img

  • Author
  • Participating Frequently
  • 6 replies
  • November 12, 2021

We are getting service alerts to our HelpDesk at an email which is not associated to any RC extension. So far no one from RC support has been able to help me with where these alerts are being generated. It would still be nice to have some granularity for service based notifications without an associated user. Thanks.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings