I'm attempting to set up a webhook that can be used to keep the status of RingCentral (glip) Tasks in sync with an external system. I am using the /restapi/v1.0/glip/posts filter (https://developers.ringcentral.com/api-reference/Team-Messaging-Post-Event).
When a new task is created the task is sent to the webhook in the Attachments field as expected but when the task is marked Complete or Incomplete the webhook does not contain any data related to the task.
Webhook data for task creation (good):
"body":{
"id":"<>",
"groupId":"<>",
"type":"TextMessage",
"text":"",
"creatorId":"<>",
"addedPersonIds":null,
"creationTime":"2023-03-07T22:46:02.710Z",
"lastModifiedTime":"2023-03-07T22:46:02.710Z",
"attachments":[
{
"id":"<>",
"assignees":[
{
"id":"<>"
}
],
"chatIds":[
"<>"
],
"completenessCondition":"Simple",
"color":"Green",
"creationTime":"2023-03-07T22:46:02Z",
"creator":{
"id":"<>"
},
"lastModifiedTime":"2023-03-07T22:46:02Z",
"recurrence":{
"schedule":"None",
"endingCondition":"None"
},
"status":"Pending",
"subject":"webhook test",
"type":"Task"
}
],
"activity":null,
"title":null,
"iconUri":null,
"iconEmoji":null,
"mentions":null,
"eventType":"PostAdded"
}Webhook data for task completion (data missing):
"body":{
"id":"<>",
"groupId":"<>",
"type":"TextMessage",
"text":"",
"creatorId":"<>",
"addedPersonIds":null,
"creationTime":"2023-03-07T22:48:05.714Z",
"lastModifiedTime":"2023-03-07T22:48:05.714Z",
"attachments":null,
"activity":null,
"title":null,
"iconUri":null,
"iconEmoji":null,
"mentions":null,
"eventType":"PostAdded"
}Is this the expected behavior? Is there perhaps a different filter I should be using? Or is there a recommended work around that doesn't involve polling for task updates? Thanks.
