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Question

Turn off Authentication for recordings

  • 23 November 2021
  • 1 reply
  • 251 views

I'm using RingCentral Embeddable JS and making use of Logger Button (https://github.com/ringcentral/ringcentral-embeddable/blob/master/docs/third-party-service-in-widget.md#add-call-logger-button-in-calls-page)

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I'm able to get Call Details

1637210457184.png

Is there a way get recordings URL which doesn't ask for authentication, or any possibility to turn of authentication for recordings?

No, call recording content must be protected and only an authorized user (a super admin or the owner) can access the recording using their valid access token.

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