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Question

Unable to Submit Support Case

  • January 12, 2024
  • 3 replies
  • 183 views

  • Participating Frequently

I have been continuously receiving errors when trying to submit a developer support case. The error says 'unavailable at this time, if the issue persists contact support' -- I tried clearing cache/cookies and submitting via an incognito window. Neither option worked. We need assistance ASAP and are unable to even start a ticket.

3 replies

PhongVu
Community Manager
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  • Community Manager
  • January 12, 2024

I just login and open the create support ticket and it works well. I really don't know what happened from your side.

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  • Author
  • Participating Frequently
  • January 16, 2024

This is the issue we are facing anytime we try to submit a case.ringcentral-dev-issue.png


  • New Participant
  • February 27, 2024

same for me