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The First Step
January 12, 2024
Question

Unable to Submit Support Case

  • January 12, 2024
  • 3 replies
  • 231 views

I have been continuously receiving errors when trying to submit a developer support case. The error says 'unavailable at this time, if the issue persists contact support' -- I tried clearing cache/cookies and submitting via an incognito window. Neither option worked. We need assistance ASAP and are unable to even start a ticket.

3 replies

PhongVu
Community Manager
Community Manager
January 12, 2024

I just login and open the create support ticket and it works well. I really don't know what happened from your side.

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maddieThe First StepAuthor
The First Step
January 16, 2024

This is the issue we are facing anytime we try to submit a case.ringcentral-dev-issue.png

The First Step
February 27, 2024

same for me