I successfully created and am using the High Volume App on number xxx-xxx-1306
APP ID 0BeUP9IIQCSuO-LdU9dXQw
I then created another app to use regular SMS, I was trying to attach that number xxx-xxx-7873 or better yet our main 800#
APP ID 9TlxXxTiSf6n7qed0fX3uQ
When I try to login to the regular SMS production app with 7873, it does not work, but I can login to the online portal, so it is not a password problem. I cannot login with the 800# either, when I use the password reset for the 800#, it says it will send email to my email, but I never get an email. Also I dont see our 800# listed as a number in the users, and 7873 is the super user that I use to administer the account. I assume you cannot login as the 800#
Does something have to be done to allow me to use 7873 in the regular SMS app?