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Where the user credentials gonne?

  • August 23, 2024
  • 6 replies
  • 142 views

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Under dashboard > credentials there’s an N/A where credentials used to be. What happened to them?

 

Best answer by PhongVu

Either you have not setup your sandbox account or something is really missing. What is your sandbox account id or main company number? If you don’t know what they are, then give me one of your app client id so I can have a look at your account.

6 replies

PhongVu
Community Manager
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  • Community Manager
  • August 23, 2024

What site is that?


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  • Author
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  • August 26, 2024

PhongVu
Community Manager
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  • Community Manager
  • Answer
  • August 26, 2024

Either you have not setup your sandbox account or something is really missing. What is your sandbox account id or main company number? If you don’t know what they are, then give me one of your app client id so I can have a look at your account.


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  • Author
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  • August 26, 2024

Ok, for some reason Sandbox was inactive. Sanbox # is +13128838411 but now it’s solved.

Thanks for the guidance!


PhongVu
Community Manager
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  • Community Manager
  • August 26, 2024

Ok, for some reason Sandbox was inactive. Sanbox # is +13128838411 but now it’s solved.

Thanks for the guidance!

I see this in your dev portal. If you did not see it before, it looks like you did not setup and you just setup today.

 


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  • August 27, 2024

Yes, thanks. It was set up before, but maybe was removed due to inactivity.