Skip to main content

Forgot your RingCentral account PIN? Not to worry, learn how to reset your PIN here

  • November 9, 2022
  • 2 replies
  • 4666 views

Mary-Community_Moderator
Community Manager
Forum|alt.badge.img+3

We know how frustrating it can be when you can’t remember your Account PIN.
We want to make it easy for you to update your PIN and get back on track.
Below, you’ll find some uses for your PIN and the way to change your PIN.

Uses of a PIN

How to Change Your PIN

You can change your own account PIN, and if you are an admin, you can change the PIN of others in your organization.


Pin Criteria

  • Only digits

  • No sequential digits (e.g. "1234", "7890")

  • No repeating digits (e.g. "222", "050505")

  • No account information (e.g. extension number, phone number)

  • PIN length is about 6-10 digits. For example, you can use 0917515 or 6259735874.


For step-by-step instructions on how to change your account PIN on desktop & web, mobile, or the admin portal click the link below:


https://support.ringcentral.com/phone/ringcentral-phone-app/changing-resetting-ringcentral-account-PIN.html


If you encounter any issues while following the process, contact RingCentral support or email us at Community.Support@ringcentral.com.

2 replies

  • New Participant
  • July 20, 2026

Need PIN


Mary-Community_Moderator
Community Manager
Forum|alt.badge.img+3

Need PIN

Hi ​@Joe.maymi,

Thanks for pointing that out and for commenting on the article!

It looks like the PIN reset link above isn't available right now. I'll check with the KB Team to get it fixed.

In the meantime, you can follow the password reset guide below. It also includes the steps for resetting your PIN:

https://support.ringcentral.com/article-v2/Changing-your-RingCentral-account-password.html?brand=RingCentral&product=RingEX&language=en_US&pills-nav=change_your_own_password_in_the_admin_portal

Thanks again for bringing this to our attention!