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International Calling

  • March 17, 2025
  • 1 reply
  • 17 views

i have a couple of questions about international calling, 1 how would i turn it on, and only enable it for certain people, and two we do not have international calling credits with our current plan, do we need to have the credit bundle purchased to make international calls?

Best answer by Mary-Community_Moderator

Hi ​@kjenkins,

To manage international calling and SMS settings in the RingCentral Admin Portal, please refer to the following Knowledge Base (KB) articles:

Turning international calling and SMS on and off in the RingCentral Admin Portal

Turning off international calling and SMS for specific users in the Admin Portal

 

A Purchased Calling Credits Package is needed when placing International calls. By default, your RingCentral account is set to automatically purchase Calling Credits to prevent potential interruption of service when using the International calling feature. To learn how to change the default, go to Purchase an International Calling Credit Bundle .

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Mary-Community_Moderator
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Hi ​@kjenkins,

To manage international calling and SMS settings in the RingCentral Admin Portal, please refer to the following Knowledge Base (KB) articles:

Turning international calling and SMS on and off in the RingCentral Admin Portal

Turning off international calling and SMS for specific users in the Admin Portal

 

A Purchased Calling Credits Package is needed when placing International calls. By default, your RingCentral account is set to automatically purchase Calling Credits to prevent potential interruption of service when using the International calling feature. To learn how to change the default, go to Purchase an International Calling Credit Bundle .


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