I’m a SuperUser in RingCentral and an Admin in Bullhorn, both using SSO and the same Entra ID account.
When I log into App Connect (1.3.10), I’m not seeing the admin options to turn on (or test) Server-Side logging. Developer Mode, Log phone calls automatically and Log SMS conversations automatically all have padlocks on them, so I’m assuming App Connect doesn’t recognize my account as being an admin?
If that’s the case, where do I elevate my permissions to allow these settings, more specifically the Server-Side Logging to be tested?
Thanks,