question

Peter St. John avatar image
Peter St. John asked ·

Add 3rd Party CC service for meetings/webinars

https://support.zoom.us/hc/en-us/articles/115002212983-Integrating-a-third-party-closed-captioning-service


Cannot believe that RingCentral doesn't have this option for accessibility.

3rd party
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Becky-Community_Manager avatar image Becky-Community_Manager ♦♦ ·

Peter, we do have this feature within the product. You can find the Knowledge Base Article here:
https://support.ringcentral.com/s/article/10737-RingCentral-Meetings-Closed-Caption-Host?language=en_US

There may be an integration for 3rd party closed caption. Have you checked in our integrations app gallery?


If you've reviewed this already and are still having an issue, can you describe what about it is not working?

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Peter St. John avatar image
Peter St. John answered ·

That is for meetings. Webinar doesn't have one.

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