Skip to main content
Solved

How fast does the operator add the ability to send sms to numbers?

  • November 4, 2024
  • 7 replies
  • 53 views

Forum|alt.badge.img

How fast does the operator add the ability to send sms to numbers? It's been more than 3 days now, but I still can't send sms.

 

Best answer by Mary-Community_Moderator

Sergio_XVII wrote:

It's been more than 72 hours but I can't send sms.😔

Hello @Sergio_XVII, upon checking, Your TCR campaign has been approved. However, the campaign setup is in progress due to some numbers that are not ready to use. I will be escalating your case to Telco Ops to manually add the numbers to the campaign. Can you please provide the details below thru DM? Thank you!

Name:
Contact Email:
Contact #:

View original
Did this thread help you find an answer to your question?

7 replies

Forum|alt.badge.img
  • Known Participant
  • 21 replies
  • November 4, 2024

My experience is within 5-60 minutes. 


Forum|alt.badge.img
  • Author
  • New Participant
  • 3 replies
  • November 5, 2024

It's been more than 72 hours but I can't send sms.😔


Mary-Community_Moderator
Community Manager
Forum|alt.badge.img
Sergio_XVII wrote:

It's been more than 72 hours but I can't send sms.😔

Hi @Sergio_XVII, I'll look into the status of your TCR and get back to you with an update soon. Thanks for your patience!


Mary-Community_Moderator
Community Manager
Forum|alt.badge.img
Sergio_XVII wrote:

It's been more than 72 hours but I can't send sms.😔

Hello @Sergio_XVII, upon checking, Your TCR campaign has been approved. However, the campaign setup is in progress due to some numbers that are not ready to use. I will be escalating your case to Telco Ops to manually add the numbers to the campaign. Can you please provide the details below thru DM? Thank you!

Name:
Contact Email:
Contact #:


Forum|alt.badge.img
  • Author
  • New Participant
  • 3 replies
  • November 6, 2024

Тhank you very much!


Mary-Community_Moderator
Community Manager
Forum|alt.badge.img
Sergio_XVII wrote:

Тhank you very much!

Hi @Sergio_XVII, Telco Ops has successfully added your numbers to the campaign. Everything should be good to go now.


Forum|alt.badge.img
  • Author
  • New Participant
  • 3 replies
  • November 7, 2024

Thanks for your help!  Great job!


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings