We just noticed in adding a new staff member to RC that there’s now a third option in the Call Recording area of User Details.
No Blog entry, no documentation, no news from RC - it just popped up.
Anyone from RC want to take a stab at it and let us know what it is, how it functions, how its triggered, and what it says?!? I enabled it on my extension, and California being a 2-party notification state - would think I would hear something on the callers side. Nope. Just silence. (calling to/from my personal cell)
We just noticed in adding a new staff member to RC that there’s now a third option in the Call Recording area of User Details.
No Blog entry, no documentation, no news from RC - it just popped up.
Anyone from RC want to take a stab at it and let us know what it is, how it functions, how its triggered, and what it says?!? I enabled it on my extension, and California being a 2-party notification state - would think I would hear something on the callers side. Nope. Just silence. (calling to/from my personal cell)
Just curious.
GREAT QUESTION! I will find out and get back to you!
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