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I Have looked everywhere but cannot find this answer , is there a way we can have the ability for users to not change their "Accept call queue status" .Ideally i want this button gone. Online it says to visit https://support.ringcentral.com/ca/en/article/Remote-Member-Management-for-Call-Queues.html

This does not work. The toggle falls under Member status rather than queue status so changing the "Allow members to change their queue status" to Not allowed does not nothing.


toggle.png

Any help would be greatly appreciated.

Did you ever get an answer?


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