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Question

Account Limit exceeded Cannot send message

  • May 3, 2021
  • 2 replies
  • 557 views

We are sending the sms via api and getting the response in some cases
{"status":"error","status_code":403,"error_code":"MSG-384","message":"Account limits exceeded. Cannot send the message." }
Can anyone please tell the exact reason of this error and how to resolve the issue .

2 replies

PhongVu
Community Manager
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  • Community Manager
  • May 3, 2021

  • Author
  • New Participant
  • May 3, 2021

Hey thanks for your answer ,
As you have said i've already made sure the max 40 messages per 60 seconds but and just for precaution i'm sending 20 messages per 60 seconds . Even i'm getting the "Account limits exceeded. Cannot send the message."