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I have been using the same number for 2 years and 2 months ago it became long distance and registered to another city 3 hours away even though in Ring Central portal it still says local city. Ring Central has not acknowledged this as an issue. Has anyone else ever experienced this?

Have you checked the issue with RC support team: https://support.ringcentral.com/contact-support.html

If you can open a case, they will help you to resolve a query

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