Skip to main content
Question

Auto answer when connected by Bluetooth

  • 12 February 2021
  • 7 replies
  • 1897 views

This has been asked about in a few questions, but no useful answer has been posted.

When connected to my car via Bluetooth, my phone automatically answers calls. How do I stop this happening?

The one instance of this being asked blamed the phone/headset, but as it is happening on various phones and Bluetooth devices it would seem to be a feature of the app.

7 replies

  • New Participant
  • 1 reply
  • May 5, 2021

I have been having the same issue. After numerous discussions with tech support they told me it is a known issue with no anticipated time frame for fixing the problem.


  • New Participant
  • 2 replies
  • June 4, 2021

Same here. auto answers every time pn Uconnect BT on all vehicles. ( we have e 4 vans in our fleet) Samsung phones. Help!!!! very annoying and only solution is to turn off BT

,

Same issue. Unconnected BT in Dodge and Chrysler. Auto answers all incoming calls which is horrible when someone thinks they're calling an office 800 and a guy in moving car answers. 2 different Samsung phones and vans


  • New Participant
  • 1 reply
  • June 28, 2021

I am being told by support right now this isn't an issue. Clearly it is. Any reasonable solution yet?


  • New Participant
  • 1 reply
  • June 30, 2021

I'm frustrated because I've had this issue since last year with my UConnect/Samsung combo for my personal vehicle. My work vehicle has a replacement stereo (which was working fine until the other issue started with my personal vehicle) and I can't make calls out. I can receive them, but if I dial out, it hangs up so I have to use speakerphone.
Hope it is resolved soon.


  • New Participant
  • 1 reply
  • August 17, 2021

exact same problem here. i opened a case, to which they responded that it's a known bug, they are working on it and will inform me when it's fixed - and in the meantime i won't get any status updates. Completely unacceptable given this issue has been reported here for months. I cannot have calls auto-answer with customers popping in without warning while I drive without choosing to answer. It's costing me business and sadly I'm going to have to go through the hassle of switching to another phone service


  • New Participant
  • 2 replies
  • August 17, 2021

Come on RC - this is going to cost you! Calls being answered by my 6 year old while I'm driving. The other day my kids were screaming about a bunch of bird crap on the windows and yelling all kinds of stuff, and you don't even know anything has auto answered (because it happens so fast without a ring tone) unless you look at the display screen to see the call running or the customers goes "Hello????, What is this?"


  • New Participant
  • 1 reply
  • January 22, 2025

Is there an ETA on a resolution for this?  It is seriously impacting business. 


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings