Call Forwarding Prompt

I have a user that sometimes use call forwarding to her mobile. She has asked if it is possible to remove the prompt when answering her mobile, she needs to press i think 1# to answer the call on her mobile. Can this be removed so when she answers her mobile it goes straight to the forwarded call?

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Hi Alex, here's the KB article on how to disable the prompt;
https://support.ringcentral.com/article/Disable-Prompt-to-Press-1-Before-Call-Connected.html

Don't forget to mark my answer as accepted if this resolved your concern. Thank you!

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