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Question

Calls ring less than 1 ring, then hang up

  • 15 July 2022
  • 1 reply
  • 1531 views

I have at least 3 users now, for whom calls ring their iPhone very briefly, then immediately disconnect. Both queue calls and direct calls to their extension behave the same way. This is very frustrating.

Have you checked the number of rings under the Call Forwarding Settings? Check the KB article below for instructions.

https://support.ringcentral.com/mvp/phone/call-handling-forwarding/rearranging-ring-order-of-numbers-devices.html#admin-portal


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