I'm building a custom answering rule for a call queue used by one of our departments. This is a holiday schedule, actually.
Question is about the called number condition. Can I leave that blank, and then all calls hitting the queue will be handled per the rest of the custom rule?
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Yes, that is what will what happen if you leave it blank.
Thank you!
---All the available documentation explains what happens when I change the default, but I couldn't find anything that explained how the default setting works in a queue.
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