Skip to main content

It drives me bonkers that the Ring Central desktop program hints keep popping up every time I try to answer a phone call. So to answer calls, I have to click once on the notification, then click the hint after I locate it on screen, then click to answer. It just seems ridiculous - 3 clicks!? PLEASE consider changing this feature!

Brian

Hello @Brian Koiter, I would suggest turning off the desktop notification for your RingCentral phone to your computer. I would also recommend opening a case HERE so our phone support will guide you through how you can turn it off. Thank you for your patience in this matter.


Hi, thanks for the response and suggestion! Unfortunately turning off the desktop notification isn't a workable solution for me, because then the entire ring central program comes to the focus of my desktop environment when I receive a phone call, which interrupts my day-to-day activities.

I would prefer that the tips go away or that clicking the notification would answer the call


Brian


Reply