Question

How can we block calls that are to direct numbers and not our company number?

Forum|Forum|3 years ago
December 9, 2021
1 reply
293 views

victor-2
New Participant
2 replies

Each of our extensions have a direct number that gets spam calls multiple times a day. Is it possible to block incoming calls to those numbers, but not our company number?

+1

Mary-Community_Moderator
Community Manager
2654 replies
Forum|Forum|3 years ago
December 9, 2021

Here's a KB article on how a user can block numbers thru their online account. This process will not let the calls be blocked on the main number but only on that specific extension's direct number.

https://support.ringcentral.com/article/9743.html

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