Bumping this topic - Google keeps asking me to sign in while i’m using RingCentral. I use RingCentral through an outlook email address for work and don’t want it access my gmail. How do i stop it from prompting me over and over???

The frequent Google sign-in prompts may occur if RingCentral is attempting to integrate with Google services (e.g., Calendar or Contacts), even though you're not using Gmail. To stop these prompts, follow these steps:

1. Check Your RingCentral App Settings:
   • Open the RingCentral app and go to Settings.
   • Look for any integrations with Google (e.g., Google Calendar or Google Contacts).
   • Disable or disconnect these integrations if you’re not using them.
2. Clear Cached Credentials:
   • Sometimes, the app may be stuck on a failed authentication attempt.
   • Log out of RingCentral and sign back in using your Outlook account.
3. Ensure Correct Login Method:
   • Verify that you're signing in with your Outlook credentials and not accidentally clicking a Google sign-in option.
4. Reinstall the App (if the issue persists):
   • Uninstall the RingCentral app, reinstall it, and log back in to ensure settings are refreshed.

If the issue continues, Please send me a DM so we can submit a ticket to our Support Team and have a team member reach out to you for more tailored troubleshooting.
 

Let us know if this resolves your issue!