Skip to main content
Question

I no longer need the service but want to keep our #. How do you Port a number out of ringcentral


Question about porting a # away from ringcentral

Hey Barbara, you'll want to speak with your Account Manager. They can help you with getting the port-out process started :)

I have been attempting to port OUT of Ring Central for almost 12 months. Very frustrated. I have unanswered emails and phone messages with Ring Central, so am also posting here just to see if by some small chance someone will notice this.


Currently spending $50 per month for... nothing. It's a gimme to the company. Grrrr.


How can I speak with a ring central account manager?


I have 2 ring central telephone numbers and I need to get rid of one.

Stephen Seabron


I don't understand why it's such an issue to port out. Verizon has requested the port numerous times on my account. All unsuccessful.



Forum|alt.badge.img

Hello.  Before I endure the frustration of these other posts, has anyone learned anything helpful about porting out their toll free number to a different carrier.  My new carrier tells me I just need my account number (which I have) and a “transfer code”.  Does anyone know how to find this “transfer code” and if that is, in fact, all that I need to provide to my new carrier?  Thanks for your help.


Problem Solver

@Getting Angry 
check out this https://support.ringcentral.com/article-v2/Submitting-your-Porting-order.html?brand=RingCentral&product=RingEX&language=en_US&pills-nav=port_out

It says:
 It’s possible that your new provider will request a port out PIN from RingCentral. We do not provide personalized port out PINs so you may enter 0000 if you are asked to provide one.

The article is about USA/Canada.
afaik Porting Authorization Code (PAC) or PIN are not needed for the UK either.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings