Question

I only received the text notification and was I able to reply but after I moved to another tab I cannot see it anymore

4 years ago
April 17, 2020
2 replies
299 views

ester-boctoy
New Participant
1 reply

I cannot see the text message I received. I only received the text notification and was I able to reply but after I moved to another tab I cannot see it anymore

Mary-Community_Moderator
Community Manager
2295 replies
4 years ago
April 17, 2020

Hello Ester!

Just to clarify, the text notification you got, is it through email or you're using the RingCentral App?

ester-boctoy
Author
New Participant
1 reply
4 years ago
April 17, 2020

Hello Mary Rose,

Thank you for reaching out. I am using the desktop app and initially was able to see and reply through it. Same with my mobile app.

Reply

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