Is there a way to have incoming text messages delivered to multiple ring central users? (US)

Question

I have a small office of 4-5 Ring central users. We have our main business main number display on all outgoing calls. The issue I have is that at present all incoming text messages to that main number are only delieverd to one users account.

This is a problem for us because different users are on call at different times and incoming text messages are going unaddressed.

Is there a way to have incoming text messages delivered to multiple ring central users?

tyler-d · Answer

Hi Scott,

Currently you can only designate a single message recipient for inbound text messages (SMS, MMS). It is possible however, to add multiple email addresses to the receive the email notification by separating each using a semicolon ex: example1@example.com;example2@example.com

This would be an excellent idea for a feature request

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