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The classic Ring Central phone app has 2 annoying issues.

1) If I transfer a call to my colleague - in the HUD it shows him as being on a call to me instead of the original caller

2) The call history takes forever to update - sometimes as long as 5 minutes - sometimes I want to call the person who just called me back and I click on the Clock and select "All" and it does not show the last call that was made until another call has taken place.


You can open a support ticket here to get assistance and support team can help you investigating the issue


Really ? I had never thought of that 😞

I was hoping to get a few people actually post here that they have tried to reproduce the same behaviour first.


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