We submitted all the docs/registration for TCR and now the entire system has crashed - no outbound texting, a broken API and Ring Central won't even acknowledge the mess they have caused. Customer Service Rep was RUDE!! Asked us to restart the campaign, pay $26 three different times, and told us a new 20 day wait. All while we see the API is broken! Time for a new VOIP provider...good by Ring Central!!!
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@Tate Borcoman I am working with the team to address the API. I'll escalate - you can email my team directly at Community.Support@RingCentral.com
We are experiencing the same problem. Texting was cut off out of the blue even though it said we had until March 20 to register. Customer service is TERRIBLE!!!!
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