Not receiving VISA or Bank verification SMS on my Ring Central

Hi @Ken Mills, RingCentral cannot receive SMS code for verifications. This feature has been submitted and is under consideration. We will give you updates once this will be available. Vote for this feature here.

Wonderful, I have voted, thanks!

The link to the feature to vote for is no longer a valid link.  It’s unbelievable that this was requested 3 years ago and is still not available.  Ring Central’s own website states you are able to receive short code texts, but apparently there are certain types of short code texts that cannot be received.  We are unable to even receive texts from the IRS.  This is unacceptable.

Hi @allisonc here is the updated link: https://ideas.ringcentral.com/forums/958493-phone-messaging/suggestions/48020267-sms-ability-to-receive-verification-code-short-c

That original link, which was posted in July 2020, had 381 votes and 10 merged ideas back in October of 2023. Nearly two years later, it’s gone and we’re starting from scratch with votes? At this rate, this will never be addressed. I just voted on a dozen Ideas for the same issue. Contacted support and unfortunately, we were advised to port back to our original provider to continue receiving MFA SMS messages.

Hi ​@jkirk_twintel, 

I want to reassure you that your efforts truly made an impact. The issue you raised is very important to our customers, and even though the votes on the public site were lost, your original feedback, including the fact that it was one of the top-voted ideas, has already been flagged internally. Our product teams are aware of it, and we’ve been sharing it with them as one of the highest-priority feature requests to be addressed.