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Question

Outbound Texting Is Not Working

  • February 12, 2025
  • 3 replies
  • 46 views

As of February 5th, our outbound texting stopped working. We do not use this feature to advertise but to communicate with our customers regarding their service and to respond to questions. Having the ability to text on our store phone number was one of the reasons we chose Spectrum/Ring Central as a provider. Please advise as to the issue. Thank you.

3 replies

Mary-Community_Moderator
Community Manager
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Hi ​@WhiteStone Computers,Please send me a DM with your contact details, and I’ll make sure someone reaches out to assist you. Looking forward to helping you!


It looks like support has already solved the issue. 

Thanks for the response. :)

Gary


Mary-Community_Moderator
Community Manager
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WhiteStone Computers wrote:

It looks like support has already solved the issue. 

Thanks for the response. :)

Gary

I’m glad to hear this! Let me know if you need any other help. 


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