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Question

Red light on softkey stays on.

  • December 22, 2020
  • 1 reply
  • 344 views

The red light on the soft key of my assistant's extension stays on. It is the soft key linked to my extension. The light goes green when a call connects. How can I get this reset?

1 reply

Is this something on RC app? Have you checked the issue with community.support@ringcentral.com?

Hope they can help you on this.