Hello @aveedotcom,I'll arrange for someone to contact you. Could you please send me a direct message with your contact information? Thank you!

I sent this already 

Hi Mary -

Same issue on our side. Would you be able to assist us as well? I was on hold for 20+ minutes with a number our account manager provided. 

Hello @grossenbachnI'll be more than happy to assist you with this. Could you please send me a DM and provide your contact details? Thank you!

Hi - I got the same message regarding why my SMS application was denied. Do not see anywhere to upload screenshot - need assistance.

Hello @Bend HCL, please DM your contact information for me to ask escalate your concern. Thank you!

I am receiving the same registration decline.  What is the fix?

Hi @bwlimos, let me escalate your issue as well. Can you please DM me with your information below? Thank you!

Name:
Contact #:
Contact email:

Hi @Mary-Community_Moderator - I escalated our issue with a customer service person yesterday.  Thank you.

UPDATE for those who messaged me. A Ring Central Representative from the TCR department reached out to me. I missed her call. She called back - I was unavailable for call - but she left message with case number. I called back with case number - representative got me to TCR department where new rep walked me through the various issues of my application. (Definately recommend having SMS application open when you speak with representative). After speaking with rep, recommendation is no need to upload screenshot. They also emailed me template language regarding what was missing from my privacy policy. Recommendation was to update my website with all required privacy policy information - the call again for review with Ring Central rep and then submit revised application for review (which may take weeks for acceptance if all is in good order). Hope this helps - good luck!

This is such a helpful information, @Bend HCL. Keep us updated!