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Question

Shared Voicemail for Call Group

  • January 14, 2021
  • 1 reply
  • 2138 views
D

Is it possible to have a voicemail shared between multiple recipients in a Call Queue? I have 3 members in a queue and I'd like them all to have access to the messaging for that queue if possible.

    1 reply

    Mary-Community_Moderator
    Community Manager
    Forum|alt.badge.img+1

    Hi Donald,

    You can add multiple email address to receive voicemail messages. Please check this KB Article on how to set it up.

    Update Call Queue Messages and Notification Settings on the RingCentral Online Account

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